The service is built around three promises, not a pile of extra features.
Promise one
Plan everything online
Customers securely document personal details, authorized contacts, funeral preferences, burial or cremation wishes, final resting place, transportation or repatriation preferences, and necessary documents. While alive, they may change instructions at any time with secure authentication and audit history.
Promise two
We coordinate everything
Before accepting payment, we verify customer eligibility and put the required service authorizations in place. Following notification and verification of death for a customer whose coordination coverage is active, 3promisesThailand activates the plan, contacts designated representatives, relevant authorities and institutions, and the principal Thai provider. We coordinate the response, monitor progress and keep authorized family members and representatives informed throughout.
Promise three
Authorized professionals carry out the arrangements
Our principal Thai provider engages qualified independent professionals to carry out the customer’s authorized funeral, cremation, burial, transportation or repatriation arrangements. 3promisesThailand follows the case through completion and keeps designated contacts informed. Physical third-party service charges are separate and explained clearly before enrollment.